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Responsive imageTechnical support (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other informatic, electronic or mechanical goods. In general, technical support services address specific problems with a product or service rather than the provision of training, customization, or other support services.

Responsive imageAs long as we continue to use technology to conduct business, demand for the technical support professionals who keep it running smoothly will flourish. Universities, colleges and private computer schools offer a range of programs in marketable tech support skills, such as help desk and call center management, Windows, Linux & Mac systems administration, PC repair, mobile device support and networking.